Atlassian News
 

Welcome to the October Newsletter! This month... a write-up about last month's user group event, JIRA's new feature tour, why wikis should remain as open as possible, the Confluence team in action, and much more. Happy reading!

Atlassian User Group Roundup

Author picture Atlassian User GroupThe first Atlassian User Group (AUG) meeting in Virginia was a tremendous success. Wil Anderson and I flew in from San Francisco on Monday night, and Scott arrived that night from Sydney (by way of Kuala Lumpur and then London).

We had three brief talks: Christian LaPointe demo'd his brand new acceptance testing tool, GreenPepper. I spent some time talking about JIRA and Confluence plugins and the developer network, and Scott finished up by talking about the road to JIRA 4 and Confluence 3, as well as discussing our upcoming products Bamboo and Crowd.

We collected incredibly valuable feedback about the direction of JIRA and Confluence as well as our new efforts. The attendees got to see some new tools, hear about our plans, and ask questions. We also were lucky to meet a few of our partners from the area, including the folks from our sponsor, IntelliObjects.

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JIRA on Display

Author picture JIRA FEature Tour Our feature tour for JIRA had not been up to par for a long time. But, happily, we're able to announce that the revised JIRA Feature Tour is live and ready for browsing.

This updated tour — with over a dozen sections and many times that number of feature descriptions in each section — should give you more of an idea why JIRA is one of the most popular issue trackers around. We've spiced up the presentation on JIRA's features using AJAX, including many usage examples, testimonials, screenshots, charts, and lots more. Go ahead and check it out. Then let us know what you think.

Good Fences Make Aloof Neighbours

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One of the great ironies involved in developing Confluence is the fact that we've put a lot of effort into giving our wiki software the flexible, but easy to use permissions model that an enterprise would demand, but I seem to spend just as much time trying to convince people not to use it.

Ward Cunningham's original wiki, and many of the sites that followed it, have no security at all. The whole premise of 'wiki' is that anyone can edit everything, because the value of serendipitous contributions from well-meaning passers-by outweighs the cost of vandalism. This level of openness is unlikely to appeal to an enterprise looking for a wiki to deploy internally, but it's important to keep the principle in mind: wikis are successful because they remove barriers, not because they erect them.

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Universal Wiki Converter Update

Author picture UWCWe last mentioned the Universal Wiki Converter back in an August post, and I'm here to check-in with a report from the field. The Universal Wiki Converter was, as we hoped, extremely popular. We've seen a lot of interest since we published it. We started with three conversion formats (TWiki, PMWIki and DokuWiki) and we just added a very popular fourth this week: MediaWiki. We also have three other converters in development right now that we hope to have ready fairly soon.

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Lost in Translation

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I had to update our license library to add new license types when I came across an interesting problem.

Running in development mode against the source of atlassian-extras (which contains our license logic), everything worked just fine. Time to run the tests again, tag and create the jar. Unfortunately when testing the license creation on the website, it failed with a NullpointerException. Apart from the fact that the nullpointer should be caught, we realised that the license creation failed due to a mismatch of the public and private keys.

What happened?

Our library atlassian-extras ships with a public key file to verify the digital signature. We found that reading this key introduced a corruption caused by two factors.

  1. A bug in Maven 1.0 where the property maven.jar.compressed is not acknowledged
  2. A change in the stream implementation for compressed jars in Java Mustang build 14
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How to Get Your Co-Workers to Use a Wiki

Author picture We receive emails now and again from new customers who ask us to recommend strategies for rolling out Confluence to their users. User adoption can be a problem with just about any new technology, even if it's one as simple as a wiki. You know wikis can improve collaboration, productivity and communication, but how do you get your team to see the light? I read several articles today from different authors that help identify some of the problems and suggest some strategies for introducing social software into the organisation.

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Traditional Website or Wiki Web-Publishing?

Author picture CustomWare WebsiteFirst things first, click here (or on the image).

If you're not too familiar with wikis, you'd probably assume you just viewed a typical ol' website. If you are familiar with wikis, you might have an inkling that this is one. The truth is that this website is, indeed, a wonderful example of Confluence (our wiki) re-skinned.

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A Day Watching the Confluence Team

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Inspired by Tom Coates' "clean your flat in sixty seconds..." I've decided that surely a lot of people would love to take a peek into the day to day life of the Confluence developers here at Atlassian. It's amazing what we can get done in 74 seconds. (Click here or on the image to watch.)

How does a day at your company look like?

PS: Me being a big fan, the Hoff is naturally included as well. :)

Our Reading List

Author picture Giant KnifeHere are a few blogs and sites that we've been sharing around the office:
  • Talk about a fix-all tool -- ever dreampt up this?!  >>
  • Have a question on Java or Python that isn't frequently answered? Find them in Peter Norvig's infrequently answered questions on Python and JAVA.
  • Constantly evolving, SearchMash is offering another new way to search the web.
  • Looking for an Ajax Tutorial? How about a list of 126 Ajax tutorials?
  • We came across this Software Engineering Practices Survey from The University of Queensland. By participating you can help them direct further research into the development of a software maintenance methodology.

Atlassian on ScobleShow CEO Talk — Watch

Author picture Mike Cannon-BrookesMike Cannon-Brookes and Jonathan Nolen recently visited Robert Scoble at his PodTech offices in Menlo Park. This is part one of two (part two is TBA) in which Mike and Jonathan discuss wikis, Confluence and Atlassian with Robert for his new podcast video series, ScobleShow CEO Talk. Watch the video here.

Order Page Optimisations

Author picture Order FormAt Atlassian, we don't have a 'sales' team. The most efficient way to order our products is online. When you order, instead of checking a box from a pre-existing list or adding to a cart, you select the appropriate product from a drop-down menu on our order form. Separately, there's a simple yet complete pricing table of all the options on the appropriate licensing & pricing page for JIRA and Confluence.

Yesterday I came across a discussion spotlighting Atlassian's pricing and order forms. Mike spoke about transparency and pricing on the ScobleShow CEO Talk and that got people chatting. To our knowledge, the order form has worked well for a long time now. Tell us, what do you think? Comment on this entry or join the existing discussion.

Thanks for Reading

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Thanks for reading the October issue!

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Until next month,
Your mates at Atlassian
 
 

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